Ordering Balloons

How long will my balloons stay inflated?

Helium filled Latex balloons will last about 8-10 hours until they start to deflate. Hi-Float will make the last about 1-2 days.

Helium inflated Mylar (foil) balloons will last about 2 days or longer.

Will you arrange my balloons into bouquets?

Of course! In the shopping cart add a message in the Order Notes explaining how you'd like your balloons arranged. We recommend no more than 10 or 12 standard sized balloons per bouquet. Adjust accordingly when using ShuperShape balloons.

*Please purchase a Balloon Weight when making bouquets to avoid your balloons being tangled during transportation.

Will you put the balloons into bags?

We highly recommend purchasing Balloon Bags to easily transport your balloons.

Our balloon bags can hold up to (approximately):

  • 10 Latex Balloons or:
  • 8 Foil Balloons (18in) or:
  • 2 SuperShape Foil Balloons or:
  • 1 Bouquet per Bag.

Does Party Fair inflate my balloons?

We are more than happy to inflate balloons purchased elsewhere. Pricing depend on the size of the balloon and are calculated in-person.

*Please note that Party Fair is not responsible for outside balloons that pop or end up being defective, so we always recommend purchasing balloons in-store.

Shipping

What merchanidse do you ship?

Everything on our website is available for in-store pickup. Some items however cannot be shipped and will be noted as such.

For example: Helium inflated balloons cannot be shipped.

Where do you ship?

We currently ship merchandise within the US only.

Do you offer Priority Shipping?

Yes! Please keep in mind, we cannot guarantee delivery by a specific date. We will prioritize shipping your order and use Priority Mail, but once it's picked up we unfortunately have no control over delivery. Shipping fees cannot be refunded.

Returns

What is your return policy?

Everyday (non-seasonal/holiday) merchandise may be returned within 30 days of purchase or delivery. Items must be unused, unopened, in their original packaging, and in resalable condition. Original shipping charges are non-refundable.

Seasonal and holiday merchandise purchased online is final sale and is not eligible for return or exchange.

Are there items that are not returnable?

Yes. Certain items are final sale and cannot be returned or exchanged. These include:

• Seasonal and holiday merchandise purchased online
• Helium-inflated balloons
• Custom or personalized items
• Serving items such as trays, bowls and aluminum pans
• Piñatas
• Wearable items such as costume accessories, T-shirts and hats
• Clearance or items specifically marked “Final Sale”

How do I make a return?

Please contact us to request a return authorization before sending your items back. Once your return is approved, we can provide you with a prepaid return shipping label. The actual cost of the return shipping label will be deducted from your refund.


Still have questions? Get in touch.